Shipping Policy

At Bagru Craft, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we handle deliveries and logistics.

1. Shipping Locations
We currently ship across India.
International shipping is not available at the moment but may be introduced in the future.

2. Processing Time

  • All orders are processed within 1–3 business days.

  • Orders are not shipped or delivered on weekends or public holidays.

  • If there is a delay due to high order volume or unforeseen circumstances, we will inform you via email or phone.

3. Estimated Delivery Time

  • Metro Cities: 3–5 business days

  • Other Cities/Towns: 5–7 business days

  • Remote Areas: 7–10 business days

Please note: These are estimated timelines and may vary due to courier delays, weather conditions, or external factors.

4. Shipping Charges

  • Standard Shipping: ₹[insert amount] (Free on orders above ₹[insert threshold])

  • Express Shipping (if available): ₹[insert amount]

Shipping costs (if applicable) will be clearly displayed at checkout before you complete your purchase.

5. Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS with your tracking number and courier partner details.
You can track your order via the provided link.

6. Delayed or Lost Packages
If your order hasn’t arrived within the estimated time, please contact us.
We will work with the courier partner to trace and resolve the issue promptly.

7. Incorrect Address or Failed Delivery
Please ensure that you enter accurate and complete shipping information at checkout.
If the address is incorrect or the package is refused, we may need to reship your order after confirming with you. Additional charges may apply.

8. Contact Us
For any shipping-related questions or concerns, feel free to reach out:

Email: contact.bagrucraft@gmail.com
Phone: +91 89528 48225
Address: PLOT NO.06, CHHIPO KA MOHALLA, LAXMINARAYAN KRISHI FARM, Bagru, Jaipur, Rajasthan – 303007